
Frequently Asked Questions
Everything you need to know about hail damage repair, paintless dent repair, insurance claims, and our process. Can't find your answer? Contact us directly.
// General
Paintless Dent Repair is a technique used to remove dents from vehicle body panels without affecting the factory paint finish. Certified technicians use specialized tools to carefully massage the metal back to its original shape from behind the panel. This preserves your vehicle's original paint, maintains its value, and is typically faster and more affordable than traditional body shop repairs.
No. Paintless dent repair does not affect your Carfax report or vehicle history. Since PDR does not involve repainting, replacement panels, or structural repair, there is nothing to report. Your vehicle maintains its original factory finish and full resale value.
We serve the entire Dallas-Fort Worth metroplex and surrounding counties — 85+ cities across Dallas, Tarrant, Collin, Denton, Rockwall, Ellis, Johnson, Parker, Kaufman, and Grayson counties. That includes Plano, McKinney, Frisco, Allen, Arlington, Fort Worth, Irving, Garland, Richardson, Carrollton, Denton, Lewisville, Flower Mound, Southlake, Mansfield, Rockwall, and many more.
PDR works best on dents where the paint surface is intact and the metal hasn't been creased or stretched beyond repair. This includes hail dents, door dings, and minor body dents. Very sharp creases, dents on body lines, or damage where the paint has cracked may require traditional repair methods. Our free inspection will determine the best approach for your specific damage.
// Insurance
Yes, most comprehensive auto insurance policies cover hail damage repair. Hail damage is classified as an 'Act of God' or weather event, which falls under comprehensive coverage — not collision. This means filing a hail claim typically does not raise your insurance rates. We work directly with all major insurance companies and handle the entire claims process for you.
// Process
Most hail damage repairs are completed within 1-2 weeks, depending on the severity and number of dents. Larger vehicles or extensive damage may take up to 3 weeks. We provide a free loaner vehicle for the duration of your repair so you're never without transportation.
Yes. If you don't have rental coverage on your insurance policy, we provide a complimentary loaner vehicle at no charge while your car is being repaired. We even deliver it directly to your home or office via our valet service.
Getting started is easy. Call us, fill out our online assessment form, or text us to schedule a free inspection. We'll come to your home or office, assess the damage, and walk you through the entire process — including insurance filing. Most customers are on their way to a fully repaired vehicle within 24 hours of their first call.
// Cost
Many of our customers pay little to nothing out of pocket on qualifying hail damage repairs. Your actual cost depends on your insurance coverage, deductible, and the extent of damage. We handle the entire insurance process and work to maximize your claim. Contact us for a free inspection and we'll walk you through exactly what to expect.
// Warranty
Every repair comes with a lifetime warranty. If any dent we repaired ever re-appears or if you're not 100% satisfied with the quality of our work, we'll fix it at no charge — for life. Our warranty transfers with the vehicle if you sell it.
Still Have Questions?
Our team is ready to help. Reach out for a free consultation or schedule your no-obligation hail damage inspection today.